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Insurance Technology Trends Show New Focus on Clinical Records

Hillary Cyril

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Insurance Technology is changing fast and rapidly becomes a very important part of the business world. Insurance companies use this technology to improve and streamline their business practices, providing greater customer satisfaction and reducing costs. Many insurance companies today rely on outsourced actuaries and systems integrators to provide them with custom-designed insurance solutions that meet the needs of their customers.

Insurance technology has evolved significantly since its inception. One example is advancements in actuarial analysis. While the initial concept was built upon the idea of using mortality and risk tables to generate quotes and rates for insurers, actuarial tables have evolved to include complex mathematical calculations. Using such calculations, insurers can now produce accurate mortality tables for any individual or type of policy and can analyze data from a variety of sources, including mortality tables, mortality trends, claims data, etc. actuarial services also include the integration of these statistical studies with the actual claims experience of a policyholder to produce and maintain accurate premium expectations.

Insurance technology also includes implementing fraud management systems that monitor, track, and deter fraud and any other potential losses or risks. Such systems generally involve social media. Social media account such as Twitter, Facebook, blogs, and MySpace are used by many insurance company clients and prospects to communicate with each other and by extension, with the Insure Direct team. Such social media accounts are monitored to make certain that posts and tweets by Insure Direct team members do not exceed the reasonable limits of acceptable social media communication and to refrain from creating a potentially negative association with Insure Direct.

The use of new ways to reach policyholders and generate leads means that there are new ways to interact with and build a relationship with prospective policyholders. Insurance company outsourced actuaries use new ways to engage with their client base to generate leads, which leads to more sales. Insurance agents and their social media contacts have developed a stronger online presence by including information about the insurance company on their websites. All this serves to strengthen the relationship between the insurance company and the potential policyholders.

The process of underwriting is also being changed by insurance technology. In the past, an insurer would have to rely on a letter of claim form provided by the insurance carrier to determine the value of the loss. New technologies have made it possible to conduct an effective and efficient underwriting process that has resulted in fewer medical and dental claims resulting in substantially reduced premiums. Insurtech is making it easier for policyholders to dispute unnecessary claims. Insurance policyholders benefit from this because they avoid paying unnecessary premiums and increasing financial strain.

Insurance technology is changing rapidly. Many insurers are using predictive analytics and other innovative methods. Insurers need to work with a strong and capable underwriting team that can understand and implement new technologies quickly and efficiently. Insurtech provides many insurers with an edge when it comes to their ability to provide personalized service to policyholders. Insurers can save money and expand their business by working with qualified and experienced underwriters.